Logo
Choose Language

Terms & Conditions

  • Home
  • Terms & Conditions

1. Introduction

Welcome to MotoLink. These Terms and Conditions govern your use of our website and services, including motorcycle training courses, theory and practical sessions, and community activities, operated by [Company Legal Name], Commercial Registration No. [CR Number], Saudi Arabia ("MotoLink", "we", "us").

By creating an account, placing an order, or using the website, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use the website or our services.

2. Definitions

  • "Website" means the MotoLink website and any related pages or applications.
  • "Customer" or "you" means any person who registers on or uses the Website.
  • "Course" means a training programme offered by MotoLink, made up of lessons.
  • "Lesson" means a part of a Course, delivered online (theory) or on site (practical).
  • "Session" means a scheduled meeting of a Lesson with an instructor, including driving sessions.
  • "Order" means a request to purchase a Course, points package, coupon, or any other item offered on the Website.

3. Eligibility and Your Account

  • You must be of legal age to enter into a contract in Saudi Arabia, or have the consent of a parent or legal guardian where the law allows.
  • You must provide accurate and complete information when registering, and keep it up to date.
  • We verify your mobile number and, where applicable, your email address using one-time verification codes. You must not share these codes with anyone.
  • You are responsible for all activity under your account. Please contact us immediately if you suspect unauthorised use.
  • Each person may hold only one account.

4. Courses, Sessions, and Registration

  • Course content, duration, price, and subscription period are shown on the Website at the time of purchase.
  • Lessons open in order. A Lesson opens after you complete the previous one.
  • You may register only for sessions of the Lesson you are currently on, and only while seats are available.
  • You may hold one registration per Lesson at a time. To choose another Session, you must first cancel your current registration.
  • You may cancel a Session registration up to [X] hours before the Session starts, as shown on the Website. Later cancellations are not accepted.
  • Sessions that fall after the end of your subscription period cannot be booked.
  • Session dates, times, locations, and instructors may change for operational, safety, or weather reasons. We will notify you of any change.
  • Online Session links are personal to you and must not be shared or redistributed.

5. Required Documents

  1. Some Lessons require you to upload documents before you can register for a Session.
  2. Accepted file types and size limits are shown on the upload page.
  3. We review each document and update its status. Approved documents cannot be changed afterwards.
  4. Submitting false, forged, or another person's documents may lead to account suspension and reporting to the competent authorities.

6. Orders and Payments

  • All prices are in Saudi Riyals (SAR) and include VAT where applicable.
  • You can pay by credit card, wallet balance, or other methods shown at checkout. Some payments, such as bank transfers, are reviewed manually.
  • Orders that require review remain pending until payment is confirmed. The Course is activated only after payment is confirmed.
  • You may not place a new Order while you have an active Course subscription or a pending Order.
  • Discount codes, coupons, and points are subject to their own conditions and expiry dates, cannot be exchanged for cash, and may be withdrawn if misused.
  • We reserve the right to correct pricing errors and to cancel Orders affected by them, with a full refund of any amount paid.
  • Refunds and cancellations are governed by our Return Policy.

7. Safety and Conduct

  • Safety comes first. You must follow all instructions given by MotoLink instructors and staff.
  • You must attend practical Sessions with the required protective equipment and in a fit condition to ride. You must not attend under the influence of alcohol, drugs, or any substance that impairs your ability.
  • You must treat instructors, staff, other trainees, and other road users with respect.
  • We may remove you from a Session, or suspend or end your subscription, if you endanger yourself or others or breach these Terms. In serious cases no refund will be due.

8. Assumption of Risk and Limitation of Liability

Riding a motorcycle carries inherent risks, including the risk of injury. By taking part in practical Sessions, you acknowledge these risks and agree to take part at your own responsibility, to follow safety instructions, and to ride within your abilities.

To the maximum extent permitted by law, MotoLink is not liable for indirect or consequential losses, or for loss or damage resulting from your failure to follow instructions or from circumstances beyond our reasonable control. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

9. Intellectual Property

All content on the Website and in our Courses, including text, videos, presentations, images, logos, and the MotoLink name, belongs to MotoLink or its licensors and is protected by law. You may use it for your personal learning only. You may not copy, record, resell, or distribute it without our written permission.

10. Acceptable Use of the Website

  • Do not attempt to gain unauthorised access to the Website, other accounts, or our systems.
  • Do not upload harmful code or interfere with the Website's operation.
  • Do not use the Website for unlawful, misleading, or abusive purposes.

11. Third-Party Services

The Website relies on third-party services such as payment providers, messaging and email providers, and video meeting platforms. Their services are governed by their own terms, and we are not responsible for their availability or practices.

12. Suspension and Termination

We may suspend or terminate your account if you breach these Terms or applicable law. You may stop using the Website at any time and may ask us to close your account, subject to our Return Policy and our legal obligations to keep certain records.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be published on the Website with a new "Last updated" date. Continued use of the Website after the update means you accept the new Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of the Kingdom of Saudi Arabia. We encourage you to contact us first to resolve any complaint amicably. Any dispute that cannot be resolved will be referred to the competent courts in [City], Saudi Arabia.

15. Contact Us

For any questions about these Terms, please contact us:

  • Email: [Email]
  • Phone / WhatsApp: [Phone]
  • Address: [Address]